Powerful form creation tools
Both PandaDoc Forms and SurveySparrow offer a wide variety of form creation tools for your business. Using either tool, it’s possible to create an online survey to gain insights that power your customer experience. However, as you’ll see below, PandaDoc takes everything to the next level by providing tools to help you do something with the respondent data that you collect.
Intuitive data collection
Everyone knows that your survey and forms need to be intuitive if you want to see high completion rates. Both companies help you do this by offering form and survey tools that are flexible and easy to manipulate. SurveySparrow focuses heavily on customer success by offering specialized tools to complement the highly popular Net Promoter Score (NPS) system. While PandaDoc isn’t as heavily focused in that area, you’ll find all the tools you need to create conversational surveys and useful forms that will help your business thrive.
Embed, send, and share
How do you collect feedback with your surveys and forms? Both PandaDoc and SurveySparrow allow you to embed forms on your website or send links to survey respondents via email. You could even post a website link on social media to share surveys and drive traffic. From email shares to embedded links for HTML/CSS, both companies have you covered.
Pricing options for survey software
While we won’t get into too many specifics on pricing, we can say that SurveySparrow offers a much wider range of pricing options than PandaDoc or any of its other competitors. But this isn’t necessarily a good thing. There are multiple plans to pick from, with prices ranging from $0 to thousands of dollars per month. With PandaDoc, pricing is simple and straightforward. PandaDoc Forms are included as part of our Business plan, which gives you access to our entire suite of content creation tools.
24/365/7 customer support at no additional cost
Need support? If you pay SurveySparrow enough, you can get email and chat support as part of your plan. With PandaDoc, you’ll never have to worry about access. We offer chat support to every customer on our platform, no matter what plan they use. Simply use the chat logo in your PandaDoc account to get your question answers in record time.